FAQ

Is there a contract?

No. We don’t ‘do’ contracts. We want you to WANT to be here and if that changes, we want you to be able to leave without penalty.

I am REALLY unfit, can I do this?

Yes! Everyone of us has to start somewhere. Everyone's journeys are different and we are more than happy to help you get started on yours. We have helped hundreds of people start exercise and learn to ‘not hate’ it! We’ve worked with people who have never exercised before, we have helped people with all kinds of injuries, conditions, high levels of obesity and challenging mental health issues. We are clear that we are exercise specialists first and foremost - but we have incredible respect for ALL journeys.

Is there somewhere to park?

Yes. we have parking directly outside our studio on the forecourt, if at busier times the car park is full then there is plenty of free parking within a couple of minutes walking distance.

When are the intro sessions?

We have intro session spaces available every Monday, Wednesday and Saturday morning at 09:00 but they fill up fast so don’t hang around if you want to get started as soon as possible.

Do I have to do an intro session?

Yes – every new member has to complete an intro session so we can do your scan, assign you to a coach and show you how everything works.

Where is your gym?

We're located on the Cuxton Road opposite Halfords MOT centre, our address is - Unit 10, 1 Cuxton Road, Strood, ME2 2BT.

What happens after?

It’s completely your choice — you can carry on as a fully fledged member by choosing the membership option that works best for you or if you decide Infinite Fitness isn’t for you we can part ways with no hard feelings.